FAQ
Gift Cards
Do you have gift cards? / I'm having trouble using a gift card!
YES WE DO! CLICK HERE! <<<
To use your gift card, please make sure you are entering your gift card number. This number begins with a 2, 3 or 4Your "Booking ID" or "Booking Reference Number" is not your gift card number. If it starts with a 1 or a 9, that is your Booking ID, and not your gift card number.
You can find your gift card number in the email for the actual gift card in the upper right hand corner, as circled in red in the below image. The "Voir la carte cadeau" button will also lead you to the gift card page.
If you cannot find your gift card number, please write to us at [email protected]. You can also use the QR code of your gift card in-store. Please note that you still must make a reservation with your gift card. The number of the gift card can be entered on the first checkout page, as shown in the image below.
On the checkout page, under the title of "Apply a discount" or "Appliquer une remise", please click the button that says "Redeem Now" or "Appliquer maintenant", followed by "Gift card" or "Carte cadeau"..
Reservations
Are reservations required for mini-golf?
Between September and June, reservations are required during weekends (Fri, Sat, Sun) as well as pedagogical days, and holidays.
During the summer season (mid-June to beginning of September), reservations are recommended. They are strongly recommended for days where it is forecasted to be rainy, or colder than usual for summer.
Reservations are required on all the Holidays (Easter, National Day, etc.), Ped Days and during spring break: Friday, February 27th 2026 and Sunday, March 8th 2026.
Reservations are required during the holiday season: Friday, December 19th 2025 to Sunday, January 4th, 2026.
We always recommend to make a reservation to facilitate your visit at Jurassique, even if you think it may not be busy. When in doubt, a reservation will always assure that you have a spot to play mini-golf at the allotted hour, which will avoid disappointment or a long wait to play.
Our arcade is always available without reservation.
Are reservations required for the arcade?
No. Reservations are never required for the arcade, regardless of the day.
Can I reserve on the telephone instead of reserving online? Do I always have to make payment in advance?
Is the Forfait Familial / Family Package for 2 adults and 2 children? Or 4 people regardless of age?
The latter: it is for 4 guests who wish to play mini-golf, regardless of their age.
On the reservation page, the timeslots say 6 left, 5 left, 4 left... Does that mean X groups left or X persons left for that slot?
This means X tickets left for X number of people.For example, if it says "1 left / 1 restant", that means that only a single ticket for one guest can be sold in that timeslot.
If you choose a timeslot where there are fewer tickets available than your total group size, you will not be able to add all the tickets you want to that timeslot.
We recommend to split your group between several consecutive timeslots or to send us an email at [email protected] if you need further assistance. You will play together or consecutively.
On the reservation page, it indicates a maximum of "6 left / 6 restant" in each timeslot. Does this mean that you do not accept groups of 7 or more?
How do I make a reservation if my group has more than 6 people in it?
Simply choose two or more consecutive timeslots (for example: 12:10, 12:15, 12:20) and split your group amongst those timeslots. If your group is more than 10 people, please send us an email with the desired date and start time, as well as the number of people in your group: [email protected]
Mini-Golf & Dinosaurs
How many holes does your mini-golf course have?
18 holes an indoor, air conditioned amusement centre!
Is your mini-golf course just for kids?
Not at all! It's for everyone! Everyone loves dinosaurs, and mini-golf is a fun activity for all ages. So please, come visit us, even if you're a group of adults.
Cependant, si vous souhaitez jouer au mini-golf avec moins d’enfants présents, nous vous suggérons fortement de visiter en soirée pendant la semaine.
How long does it take to complete the mini golf course?
Notre réponse simple: entre 40 et 60 minutes en moyenne. Si c’est une journée ou soirée occupée: 70 minutes à 85 minutes.
Nous faisons toujours de notre mieux pour maintenir un rythme de jeu raisonnable, et Jurassique se réserve le droit de permettre à des groupes plus rapides de jouer en priorité afin de respecter les contraintes de temps de tous nos invités.
Si vous aimeriez jouer une partie plus rapidement, nous vous recommandons de nous visiter pendant la semaine. Nos fins de semaine sont très achalandés.
My child is X years-old. Do I have to purchase admission for them to play mini-golf?
Children ages 3 years old and up must have a valid mini-golf ticket purchased for them. If your child or children have no interest in mini-golf, or if you are looking for a discounted price to simply see the dinosaurs, take a reservation or come in person during our Exploration Hours.
Is the Forfait Familial / Family Package for 2 adults and 2 children? Or 4 people regardless of age?
The latter: it is for 4 guests who wish to play mini-golf, regardless of their age.
Do people who are not playing mini-golf, but are still entering the course, have to pay for admission?
Yes, all persons accessing the mini-golf course must pay the full price admission fee, whether they are choosing to play or not.
Can we just come see the dinosaurs without playing mini-golf?
Nous annoncerons nos heures d’exploration dans le futur.
Will we be playing with another group of people that we do not know?
During the winter or rainy season, can we wear our boots from outdoors onto the golf course? Or do we need to bring clean indoor shoes?
While it is not mandatory, we do ask that you bring proper clean shoes to play mini-golf. It helps keep our course looking pristine for all our guests. We do have an area where you can leave your coats and boots.
Est-ce que le parcours de mini-golf est accessible par fauteuil roulant ?
Unfortunately, our mini-golf course is not wheelchair accessible. We apologize for the inconvenience.
However, our arcade is wheelchair accessible. Please advise us in advance of your arrival in case we need to remove snow from our back entrance, as well as prep our mobile access ramp. You can call us or send us an email at: [email protected].
Etc.
You're NOT answering the phone! What gives?
While we try our very best to answer every call that we get, it is often impossible to get to the phone with how busy our centre is, especially on weekends. We recommend sending us an email at [email protected] so that we can answer your questions in a timely manner.
If you're wishing to make a reservation by telephone, it is usually not possible. Please send us an email in this case as well.
Do you have food or a restaurant on-site?
We do not have any restaurant or full meals on-site. We offer beverages, and assorted snacks for purchase.
Do you have a coat room or coat check?
We do have an area in which you can leave your coats, but please note that it is not locked or monitored. Jurassique is not responsible for any lost or stolen items. You are more than welcome to bring your coat with you onto the course.
